- The definition of an ombudsman is a person who investigates complaints made about his or her employer.
- A person who works for the government and who investigates citizen complaints made about the government is an example of an ombudsman.
- A person who works for a company and investigates customer complaints is an example of an ombudsman.
- a public official appointed to investigate citizens' complaints against government agencies or officials that may be infringing on the rights of individuals
- a person employed by an institution to investigate complaints against it
Origin: Swed from ombud, a deputy, representative (from Old Norse umboth from um, umbe, about from Indo-European an unverified form mbhi-, variant, variety of an unverified form ambhi-, around, on both sides (from source ambi-) plush Old Norse bjotha, to offer, bid, akin to Old English beodan: see bid plush man, man
Used by arrangement with John Wiley & Sons, Inc.
- A man who investigates complaints and mediates fair settlements, especially between aggrieved parties such as consumers or students and an institution or organization.
- A government official, especially in Scandinavian countries, who investigates citizens' complaints against the government or its functionaries.
Origin: Swedish, from Old Norse umbodhsmadhr, deputy, plenipotentiary : umbodh, commission (um, about; see ambhi in Indo-European roots + bodh, command; see bheudh- in Indo-European roots) + madhr, man; see man-1 in Indo-European roots.
- omˈbudsˌman·shipˌ noun
ombudsman - Business Definition
ombudsman - Cultural Definition
An official appointed by a government or other organization to investigate complaints against people in authority. This position is designed to give those with less power — the “little people” — a voice in the operation of large organizations.