Ombudsman meaning

ŏmbŭdzmən, -bədz-, -bo͝odz-
Frequency:
An appointed official whose duty is to investigate complaints, generally on behalf of individuals such as consumers or taxpayers, against institutions such as companies and government departments.
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A government official, especially in Scandinavian countries, who investigates citizens' complaints against the government or its functionaries.
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A person employed by an institution to investigate and attempt to mediate and resolve complaints against it.
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A man who investigates complaints and mediates fair settlements, especially between aggrieved parties such as consumers or students and an institution or organization.
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A public official appointed to investigate citizens' complaints against government agencies or officials that may be infringing on the rights of individuals.
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A designated internal mediator in an organization whose duty is to assist members with conflict resolution and other problems and to serve as independent consultant to recommend changes to policies or procedures to improve organization effectiveness, efficiency, and humaneness.
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The definition of an ombudsman is a person who investigates complaints made about his or her employer.

A person who works for the government and who investigates citizen complaints made about the government is an example of an ombudsman.

A person who works for a company and investigates customer complaints is an example of an ombudsman.

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Origin of ombudsman

  • Swedish from Old Norse umbodhsmadhr deputy, plenipotentiary umbodh commission (um about, around, all over ambhi in Indo-European roots) (bodh command bheudh- in Indo-European roots) madhr man man-1 in Indo-European roots

    From American Heritage Dictionary of the English Language, 5th Edition

  • From Swedish ombudsman, from Old Norse umboðsmaðr.

    From Wiktionary