Emotional Labor Definition
noun
The act of managing feelings and displaying certain expressions in order to meet the requirements of a job .
Wiktionary
Jobs which require such management and display.
Wiktionary
The display and management of emotion in non-professional, interpersonal relationships; emotion work .
Wiktionary
Origin of Emotional Labor
by American professor and author Arlie Russell Hochschild in 1983 in her book The Managed Heart.
From Wiktionary
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