Form-letter meaning

A usually impersonal letter in a standardized format sent to multiple recipients.
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Any of a number of standardized, printed or duplicated letters, often with the date, name, and address filled in separately.
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A letter that is written generically with blanks to be filled in with individual details, often sent in bulk, and frequently regarded as impersonal.

For my trouble, they sent me a form letter with my name misspelled.

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Origin of form-letter