This is the advice received from Acas.
advisory Conciliation and arbitration Service www.acas.org.uk Useful information about the role of ACAS and the law.
For detailed advice on dealing with a flexible working request, use the interactive flowchart on the Acas Tiger website.
For example, ACAS mediation may involve the third party neutral issuing a written recommendation.
Acas will give you the option to opt-in to receive Acas e-mails or mailings for marketing or informational purposes.