The ability to communicate in real time in the preferred mode (i.e., landline, cellular telephone, e-mail, or fax), unified communications incorporates presence technology, thereby allowing the user to indicate availability (e.g., available, unavailable, or out to lunch) and communications mode preference (e.g., business phone, cellular phone, text message, or instant message) to prospective callers. See also unified messaging.
unified communications - Computer Definition
Webster's New World Telecom Dictionary Copyright © 2010 by Wiley Publishing, Inc., Indianapolis, Indiana.
Used by arrangement with John Wiley & Sons, Inc.
Used by arrangement with John Wiley & Sons, Inc.
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"Unified communications." YourDictionary. LoveToKnow. www.yourdictionary.com/unified-communications.
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Unified communications. (n.d.). In YourDictionary. Retrieved from https://www.yourdictionary.com/unified-communications
The real-time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones can be routed to the user's mobile phone. E-mail intended for a desktop mailbox can be turned into speech and sent to a smartphone, or a voicemail message left in the phone system can be sent as an attachment in an e-mail message. Although the term is used synonymously with "unified messaging," unified communications implies real-time delivery, whereas "unified messaging" can queue up messages from several sources for retrieval later. See UCaaS, unified messaging and text-to-speech.
Computer Desktop Encyclopedia THIS DEFINITION IS FOR PERSONAL USE ONLY All other reproduction is strictly prohibited without permission from the publisher. © 1981-2017 The Computer Language Company Inc. All rights reserved.
Link to this page
Cite this page
MLA Style
"Unified communications." YourDictionary. LoveToKnow. www.yourdictionary.com/unified-communications.
APA Style
Unified communications. (n.d.). In YourDictionary. Retrieved from https://www.yourdictionary.com/unified-communications
