A voice telecommunications system feature that interfaces the system to an external audio source that provides background music, promotional messages, or other audio content while callers are either in queue or on hold.
"music on hold." YourDictionary, n.d. Web. 07 December 2018. <https://www.yourdictionary.com/music-on-hold>.
music on hold. (n.d.). Retrieved December 07th, 2018, from https://www.yourdictionary.com/music-on-hold
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