customer-originated trace

customer-originated trace definition - telecom
Also known as call trace.A CLASS service of the public switched telephone network (PSTN). The feature enables the subscriber to initiate a trace on the last call received. The service is intended as a countermeasure for obscene or harassing calls. The customer initiates the trace by depressing the telephone switchhook and dialing a code.The central office (CO) records the calling number, which can be provided to law enforcement authorities on request, when the called party has filed a proper complaint. See also CLASS and PSTN.

Webster's New World Telecom Dictionary Copyright © 2008 by Wiley Publishing, Inc., Indianapolis, Indiana.
Used by arrangement with John Wiley & Sons, Inc.

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