A family of standards and guidelines for quality in the manufacturing and service industries. ISO 9000 defines the criteria for what should be measured. ISO 9001 covers design and development. ISO 9002 covers production, installation and service, and ISO 9003 covers final testing and inspection. ISO 9000 certification does not guarantee product quality. It ensures that the processes that develop the product are documented and performed in a quality manner. First Popular in Europe Initially popular in Europe, ISO 9000 certification began to increase in the U.S. in the early 1990s. Certification requires exacting documentation and demonstrations in practice over time. The process, which can take up to a year, involves two major players in addition to the company being certified. A consultant provides (and may help implement) a plan for documenting the company's ISO system. Once documented, a registrar interviews the company's management and line staff to make sure that the new system, as documented, has been effectively implemented. Only a few dozen companies worldwide are authorized to conduct such audits for the issuance of ISO 9000 certificates. See ISO 9000-3 and ISO.
An example of ISO 9000 certification is audits of the processes and documentation of an organization.
iso 9000 - Investment & Finance Definition
A quality management standard created by the International Organization for Standardization (ISO). ISO establishes and defines effective quality systems for many manufacturing and service industries, but the ISO 9000 is the most well-known. Companies can be certified as meeting ISO 9000 standards by going through an evaluation process. There are 350,000 ISO-9000 certified organizations in over 150 countries. ISO is a standard that frequently is used in Europe, while in the U.S. companies are more likely to follow Total Quality Management procedures.