social engineering
Using deception to obtain confidential information from someone by phone or in person. For example, the "social engineer" may persuade someone to reveal an ID or password for a supposed benign purpose (my computer is down, can I use yours in the meantime). Sometimes, a combination of social engineering and hacker skills are used to steal information. However, no matter how secure a network may be, the "con" played by the social engineer is often the most effective way to break in.
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