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Posted: 02 November 2009 07:52 PM   [ Ignore ]
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36. Every customer complaint that we ____ is handled by our experienced customer service representatives.

a. receive
b are received
c. receiving
d. receives

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Posted: 02 November 2009 07:54 PM   [ Ignore ]   [ # 1 ]
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I’ve choosen letter A, but I think it should be RECEIVED. What part of speech is the answer? Thanks!

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Posted: 03 November 2009 03:05 AM   [ Ignore ]   [ # 2 ]
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36. Every customer complaint that we ____ is handled by our experienced customer service representatives.

a. receive
b are received
c. receiving
d. receives

You’re correct. a. is the answer.

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Posted: 03 November 2009 03:07 AM   [ Ignore ]   [ # 3 ]
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Received would work too, though the meaning would be slightly different. From your list of answers, a is the only grammatically correct option.

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Posted: 03 November 2009 05:14 AM   [ Ignore ]   [ # 4 ]
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Every customer complaint that we ____ is handled by our experienced customer service representatives.

Actually, receive is the only correct answer. Received would work only if the sentence read “was handled…..”

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Posted: 03 November 2009 02:29 PM   [ Ignore ]   [ # 5 ]
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Actually, can you explain why, Sapparis?

He could receive in the past, but handle in the present…

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Posted: 03 November 2009 02:34 PM   [ Ignore ]   [ # 6 ]
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the answer is “A”
If the past tense “received” is used then the response would be “was” handled.

(Saparris is babysitting his peer: an 18 month old girl).

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Posted: 03 November 2009 03:00 PM   [ Ignore ]   [ # 7 ]
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Every customer complaint that we used to receive is now handled by
Every customer complaint that we received is handled by…

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Posted: 03 November 2009 05:58 PM   [ Ignore ]   [ # 8 ]
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Received would work too, though the meaning would be slightly different.

What could it mean?

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Posted: 03 November 2009 10:14 PM   [ Ignore ]   [ # 9 ]
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Every customer complaint that we used to receive is now handled by
Every customer complaint that we received is handled by…

The only way received….is could work is if the receiving occurred only once, and if the handling is not yet complete. If so, it would still be better to say received….is being handled.

The issue is a simple matter of using tenses to differentiate between two actions, and these two actions sound as if they have already taken place.

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Posted: 04 November 2009 09:29 AM   [ Ignore ]   [ # 10 ]
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Post to eliminate advertisers.

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Posted: 04 November 2009 01:52 PM   [ Ignore ]   [ # 11 ]
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For clarification:

What could it mean when the sentence is:
Every customer complaint that we received is handled by our experienced customer service representatives.

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Posted: 04 November 2009 02:53 PM   [ Ignore ]   [ # 12 ]
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It means that the customer service representatives listened to the complaints and then resolved them to the cutomer’s satisfaction. It was done: hence: past tense-received.

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Posted: 04 November 2009 03:10 PM   [ Ignore ]   [ # 13 ]
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So, either RECEIVED or RECEIVED is correct.

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Posted: 04 November 2009 04:03 PM   [ Ignore ]   [ # 14 ]
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Aren’t they the same thing??
I’m not getting notifications, and don’t have a way to access “forums” today. So I may have missed something.

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Posted: 04 November 2009 04:21 PM   [ Ignore ]   [ # 15 ]
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They convey two different meaning, but when I use either of them for my sentence, it is still grammatically correct.

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