I recently came across the term "top vanilla," but I have no idea what it means.  Can anyone enlighten me?

The context: "Our aim is to provide . . . [good service] by following the “Top Vanilla” method of customer management."

Several websites use the term in a similar way but none provide a definition.

Best regards,

bnjtokyo

Hmm… I hesitate to say it, but it sounds like the kind of expression that could only have found life in a nation that speaks English as a second language.

I’m certainly not familiar with it, and I’m uncertain what the intended meaning is in the context you provided.

Sorry, bnjtokyo...!

-Tim