quality assurance

quality assurance definition - business

quality assurance

A formal arrangement of actions to reasonably ensure the quality of a good or service will meet a firm's standards. Also called quality control. See also Six Sigma.

The American Heritage® Dictionary of Business Terms Copyright © 2009 by Houghton Mifflin Harcourt Publishing Company. Published by Houghton Mifflin Harcourt Publishing Company. All rights reserved.

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